Payment Information

Available payment methods may include M-Pesa, bank transfer, card or other methods displayed at checkout. Payment instructions shown during checkout or on an official quotation must be followed exactly.

Payment confirmation

An order is confirmed after successful payment verification or approval of an agreed cash-on-delivery arrangement. Keep your transaction message, receipt and order number.

Payment security

Never send money to a personal number or account that is not shown on our website, checkout, or official quotation. Contact us before payment if instructions appear unusual.

Pricing and invoices

Prices are shown in Kenyan shillings. Delivery and other applicable charges are displayed separately. Business customers may request a formal quotation or invoice.

Refunds

Approved refunds are returned through an appropriate traceable method after inspection and approval under our Return and Refund Policy.